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Cultural Training in Lithuania

Doing business in Lithuania is not like going on holiday: don't expect to get by with knowledge of a few words, and don't assume business is conducted in the same way universally.

However, how can you properly prepare to do business in Lithuania? There are many cultural training companies and schools which can help you. They offer cross-cultural grounding, bridging the translatory and protocol gaps between nations and people.

Providing guidance in all areas of business and sociality, these cultural training companies are experts when it comes to negotiation training; management training; and diversity training. All training, of course, can be country-specific.

Tutorials can take many forms, so investigate which will be right for you and, if necessary, your employees.

Business Etiquette

Etiquette is one of the foundations of modern civilisation and business in France is no exception. A business blunder, in some countries, could mean the difference between a deal and disrepute. Again, it’s all about culture ― if not adopting, at least recognising and respecting the traditions and protocols of a people.

Lithuanians are similar to British, rather formal. Business people prefer dealing with someone similar to their rank. It is rare that subordinates attend senior meetings and high-rank people expect to communicate to whoever is in charge.

Lithuanians may seem quite cold at first glance. It is common in a business environment to be conventional and not showing emotions. Over exuberant introductions and lots of hand gestures may create an untrustworthy image. Lithuanians appreciate modesty and professionalism. A firm handshake when meeting and saying goodbye while also maintaining strong eye contact is a good starting ground. Good manners and politeness are expected from any potential business partner. Most Lithuanians like their personal space and prefer speaking at arm's length without touching each other. Never interrupt people as it is considered to be very rude.

During business meetings avoid talking about politics as it can often spark disputes. Keep small-talking light. Lithuanians love talking about national sports, basketball being the favourite. Leave personal topics aside until business is concluded. If everything goes well, you can expect to be invited to further social activities. Remember that whoever invites someone for lunch or dinner, is expected to pay for it, even if it is not the first time. Long lasting relationships are highly valued when doing business in Lithuania. It is a rather small and secluded country where most people in the business circle know each other. Therefore it is important to build connections.

Punctuality is another point where Lithuanians are similar to British. Always arrive on time and don’t keep people waiting. If for some reason you are going to be late, contact them immediately and let them know you are coming. Always book and keep appointments. Confirm the booking in writing. Initial correspondence should be made to the company, rather than any individual.

Lastly, be patient when starting a new business in Lithuania and never rush Lithuanians. New business decisions are usually planned very thoroughly and take a long time. Try getting straight to the point when talking business. Employ arguments and hard facts instead of flashy presentations. After long consideration, if everything checks out and final decisions are made, you can expect fast execution.

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