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Bupa International : Malaysia

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Bupa International

Bupa International has 38 years expertise in caring for the insurance needs of expats employees and their families around the globe. Covering over 800,000 people in 190 countries, Bupa International is the largest international expatriate health insurer in the world.

Expat understanding

Bupa International understands that expats want peace of mind about their health while abroad - and a health insurer they can rely on to provide a high quality service and comprehensive coverage. That is why it has developed an unrivalled worldwide network of over 5,500 participating hospitals and a 24-hour helpline, open 365 days a year, which is manned by a team of experienced advisers who, between them, speak 34 languages. This is all backed up by direct settlement of bills where possible as well as a prompt turnaround of claims, with Bupa International processing over 15,000 claims a week.

Understanding that not all expat employees are the same, and providing products tailored to suit the needs of differing groups, is also key to Bupa International success.

Bupa International offers tailored products for the oil and gas industry for example, covering employees both offshore and onshore, as well as a maritime policy, designed for crew employees who live and work aboard yachts, super yachts or ocean-going vessels.

Medical expertise

Bupa International is also set apart by the medical expertise it offers customers. Its emergency medical team consists of highly-trained doctors who are experts in high altitude diseases, tropical infections, patient evacuations and home transportations. Bupa Internationals medical team are available around the clock to customers, ensuring they receive immediate and correct treatment, when the need arises.

Adding Value

Flexibility is also our hallmark, with customers enjoying benefits such as primary care cover, maternity cover, home nursing, routine and emergency dentistry, as well as hospital treatment and accommodation, health checks, emergency road ambulance and cover for sports injuries. Bupa International has also increased its cover for chronic diseases, such as diabetes and asthma, beyond diagnosis to include treatment, including drugs and consultations.

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