NewsCase StudiesEvents

Customs Declaration Service: service availability and issues

Also in the news...

Strategic Locations For Business Travellers In London

London, a bustling hub of commerce and culture, is an essential destination for business travellers. Whether attending meetings, conferences, or networking events, the city's diverse neighbourhoods offer various amenities to suit the needs of the professional on the move. From convenient transport links to luxurious accommodations, knowing where to base yourself can significantly enhance your business trip experience.

Business Expansion in the UAE: Mastering the Free Zone Advantage

The UAE has become the number one destination for international business activity. More precisely, free zones have been wooing investors from every nook and corner of the globe by offering unbeatable incentives, most notably complete foreign ownership and tax exemption.

Ukraine business guide: helping UK businesses trade with Ukraine

This guide provides UK businesses the core information necessary to understand the challenges and opportunities of trading in Ukraine.

Trade with Canada Guidance

How you import from and export to Canada.

Guidance Living in France

Information for British citizens moving to or living in France, including guidance on residency, healthcare and driving.

Customs Declaration Service: service availability and issues

Back to News

Check the availability and any issues affecting the Customs Declaration Services.

Planned downtime

Saturday 29 January 2022 9:30pm to 5am Sunday 30 January 2022

Due to scheduled maintenance, you will be unable to use this service from 9:30pm on Saturday 29 January 2022 to 5am on Sunday 30 January 2022.

During this time you will not be able to:

  • submit declarations
  • obtain a goods movement reference for declarations from the goods vehicle movement service

We apologise for any inconvenience this may cause.

Service issues

Problems with monthly postponed import VAT statements

We are looking into the problems some importers are having when trying to access statements to account for import VAT on VAT Returns, particularly in June 2021, September 2021 and October 2021.

If you do not have access to statements but need to complete your VAT Return, you can estimate your import VAT figures for those months.

If you do need to estimate your import VAT and can show that you followed the guidance, then HMRC will not impose penalties on errors that might occur.

Other services

Check availability and issues for other services.


You are not logged in!

Please login or register to ask our experts a question.

Login now or register.