Also in the news...
France: providing services and travelling for business
Guidance for UK businesses on rules for selling services to France.
Living in the USA
Information about moving to, living or retiring in the USA – including visas, working, healthcare and driving.
Trade with Liechtenstein
How you import from and export to Liechtenstein
UK trade with the United States: Impact of tariffs on imports and exports of goods
A closer look at the goods the UK trades with the United States in the context of trade tariffs.
Simplified rates for bringing personal goods into the UK
Find out about the simplified rates of customs and excise duty used when you declare your personal goods online.
What are the benefits of shared services?
Benefits of shared services Shared services are an organizational model where a defined set of support services are managed by an independent, internal, and centralized organization. Shared services separate operational and strategic activities to enhance focus and effectiveness throughout the organization.
What are the benefits of shared services?
Culture
The front office culture of the company becomes customer centric, as well as improving service and lowering costs. It also improves ownership of work as accountability and responsibility of work is increases.
Charging mechanism
The defined model of a transactional charging model, similar to using a third-party supplier, lowers costs for the company.
Objectives
Shared services help companies improve their efficiency and effectiveness, therefore offering a higher service excellence. It also creates standardisation throughout the business and enhances performance.
Governance
Shared services provide a governance framework through daily control through management systems, transparency, cost control and service excellence.
People Development
Regular investment in skills is a normal part of shared services, staff are encouraged to upskill, cross skill and learn new skills through training plans and performance management.
Organizational Structure
The structure of a company when utilizing shared services means that staff are organized in end-to-end service delivery by an end-to-end process and in a customer centric manner.
Continuous improvement
Shared services ensure that service is efficient and feasible; processes are improved, and automation increased to improve the effectiveness and productivity of the company.
The benefits available with shared services are numerous with the opportunity for many technological advancements such as robotics process automation (RPA) and artificial intelligence (AI). Shared services have helped companies globally expand and scale.
If you need support with implementing shared services, contact us here