Cultural Training in South Africa
South Africa Business Experts
South Africa related forum posts
New questionNeed help with opening an office in South Africa
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South Africa Cultural Training
Doing business in a foreign country isn't like going on holiday: don't expect to get by with knowledge of a few words, and don't assume business is conducted in the same way universally.
But how can you properly prepare? There are many cultural training companies and schools which can help you. They offer cross-cultural grounding, bridging the translatory and protocolic gaps between nations and people.
Providing guidance in all areas of business and sociality, these cultural training companies are experts when it comes to negotiation training; management training; and diversity training. All training, of course, can be country-specific.
Tutorials can take many forms, so investigate which will be right for you and, if necessary, your employees.
Business Etiquette in South Africa
The formalities and informalities; the how d'you dos and how d'you don'ts. Etiquette is one of the foundations of modern civilisation, and business is no exception. A business blunder, in some countries, could mean the difference between a deal and disrepute. Again, its all about culture if not adopting, at least recognising and respecting the traditions and protocols of a people.
Business etiquette in South Africa is seen as transactional so it isnt considered necessary to establish a close relationship before conducting business. However, when expanding a business, once contact has been established, it will be important to develop a good rapport with a client to build the trust needed to continue the relationship. Communication styles will vary depending on the individuals cultural customs. However, most South Africans are keen to avoid confrontation and prefer harmonious relationships. South Africans also tend to prefer face-to-face meetings above more impersonal communication, such as the telephone. It is recommended to dress formally for initial meetings, although as relationships progress, dress often becomes more casual.